NETWORK LOGIN & DRIVE INFORMATION

NCTC employee USER NAME/IDs are: the first initial of the first name and full last name (on occasion duplicate user names are differentiated by use of the middle initial)
John Smith's user ID would be: jsmith

User Ids and passwords to network users are sent to new employees when accounts are created. New employess will receive an email from the Information Services Department with their user ID and other login information. This email is sent to the email address provided by the user to their supervisor. If you have not received this information, contact your department.

To change your password, first log onto one of the college computers, then press Ctrl-Alt-Del and follow directions in Windows Security dialog box.

General Network Account & Drive Information

EMAIL

WEBMAIL ACCESS: Adjuncts use WebMail Access (and Full Time faculty/staff when away from office workstaions)

Outlook 2007 is used at individual workstations

SHORETEL CALL

MANAGER

Shoretel Features: Caller ID, Caller History, Campus Directory, Out of Office and other Voice Mail Greeting options, Call Forwarding, Voice mail messages available on campus and off

NEW Edition! Call Manager Software User Guide - for setting up voice mail features and using Shoretel Call Manager

Call Manager Quick Reference (Dial In) - for using when off campus or away from your workstation. Dial in to listen to voice messages, change greeting or voice mail settings.

Logging into Shoretel when out of the office:

OnCampus
Press the pound key twice (##)

enter your extension number

the voice prompt will ask you to enter your voice mail password and press # - follow voice prompts (use Call Manager User Guide)

Off Campus:

dial 940-668-3399 or 940-498-6299

press the pound key (#) during the greeting

When prompted, enter your extension number and voice mail password (default PIN is 1234) - follow voice prompts (use Call Manager User Guide)

Long Distance Dialing Codes are obtained from the Business Office

MSOffice

Discounted Microsoft software available for employees, during their term of employment.

Free online Office 2007 Microsoft tutorials click here

POISE/Skylite

Login names are determined by the type of use of POISE needed.

Most often used for course and budget information

Purchasing and Budget monitoring, training provided by Business Office. dps@nctc.edu

New employees are not always provided POISE/Skylite accounts, it will be determined by your supervisor and job responsibilities.

How to configure/set up POISE/Skylite session

CAMPUS CONNECT

Used by Students for registration, payment, viewing schedules and updating personal information (Student login from front page of website)

Used by Faculty/Staff (Login from Info Systems page) to view student information, rosters, student IDs, student network IDs, advising and grade entry

View additional information on Campus Connect here

Log into Faculty Access to Campus Connect here

ANGEL

Distance Education Environment
Accounts created & training provided by Department of e-Learning | nctcangel@nctc.edu

Login Support provided by Help Desk, for additional assistance contact ANGEL support: nctcangel@nctc.edu or call Joshua Regenold at 940-668-3335

Initial user ID and password are the same as the user's network login/password - Changing Angel password DOES NOT change network password.

TRACK-IT

Enter technology work order requests
Login is the same as WebMail Access

View steps here

PERFECT TRACKER

To enter maintenance work order requests:

Open browser and in the location/address bar type: maintenance

Enter your network user ID
No password is required

Using Perfect Tracker - Checking status of Maintenance work order

Website: FACULTY/STAFF PAGE

Located on front of NCTC homepage

Login name: nctc

Password: Call Help Desk OR email request for the password to kfletcher@nctc.edu - password will be sent to user's NCTC email account

ASTRA WEBCLIENT

To request reservation of campus facilities/rooms and to view room use schedules

Astra WebClient access is available for all NCTC employees when requested by supervisor

Astra WebClient User Guide

Online Tutorials and Help Files for Astra

STUDENT INFORMATION

Students at NCTC have a unique 9-digit Student ID number that replaces the use of their social security number.

Student ID and Network ID numbers are listed on instructor rosters (when viewing rosters through Campus Connect).

Please view student login guide for more information that may be helpful for you as you work with students.

Student LION PRIDE email FAQ/helps

HELP DESK INFORMATION

For work order requests please use Track-It

These pages are being updated frequently please check back often.

Email kfletcher@nctc.edu if you would like to see information added to this page

The Computer Help Desk can assist ANGEL students with basic login questions. For detailed assistance with ANGEL components, please contact: nctcangel@nctc.edu or call (940) 668-6239