MRKG1301HYBRID

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MRKG1301 - Customer Relations - HYBRID

Alyson Livingston
Instructor

General principles of customer service including skills, knowledge, attitudes, and behaviors. Topics will include teamwork in an organization, internal and external customer relationships; communication in clear and professional manner and conflict resolution.

Instructor Email:

alivingston@nctc.edu

Instructor Phone:

COURSE REQUIREMENTS

Prerequisite(s):

Textbook(s):

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Requirements:

Sample Syllabus: