NCTC cares not only about our students' academic success, but also their mental, emotional, and physical well-being. Our priority is to provide a safe, positive, and welcoming learning environment that promotes a healthy school-life balance, so please follow the guidelines below to get our students (or yourself) connected to needed interventions or services!
Are you concerned about personal welfare, safety, mental health, behavior/conduct, or Title IX issues?
Lack of resources/unmet basic needs, depression, suicidal thoughts, making or receiving violent threats, bizarre behavior, sexual assault or harassment.
Faculty/Staff: Review our CARES and Behavior Intervention Guidelines and submit a CARES Referral/Report* with as much information as possible. The appropriate NCTC office/staff will provide follow-up and intervention.
Students: Submit a CARES Referral/Report* with as much detailed information as possible so you, or the student you are referring, can receive follow-up and assistance from the appropriate NCTC office/staff. Also review several of our NCTC support services listed below.
*Please call 9-1-1 if there is an immediate safety or security threat.
Are you concerned about academic performance?
Grades, attendance, class participation, study habits
Faculty/Staff: Use our Early Alert Guide and submit an alert for one or more students through the Retention tab in MyNCTC!
Students: Communicate directly with your instructor before or after class, during Office Hours/Webex, and/or through Canvas messaging. Also connect with your assigned Advisor/Success Coach and review several of our NCTC support services listed below.
NCTC Support Services
(for full list of services visit our Lions page)
TimelyCare
All current NCTC students have 24/7 access to FREE basic medical and mental health virtual appointments and on-demand services through TimelyCare.
Food Resources
In addition to food banks in the community, NCTC campuses also have Food Pantries/Giving Shelves.
Paying for College & Emergency
Financial Assistance
The Financial Aid application (FAFSA) for grant and loan consideration is open year-round, so you can ALWAYS apply. And there are also scholarships and programs you may qualify for to help with college expenses and even childcare, as well as limited funds available to help with emergency situations like rent or utilities.
Tutoring/Student Sucess
Tutoring is available at most NCTC campuses through the Mathematics Lab, the Writing Center, & select Study Groups. 24/7 Tutoring is also available online through Upswing.
Campus & Community Resources
There are a number of local, state, and national programs or non-profit services that may be helpful and you can search by category.
The Office For Students with Disabilities (OSD)
You are eligible for disability support services if you have documentation of a physical, mental, or psychological impairment that substantially limits one or more major life activities.
Contact us.
Email: counseling@nctc.edu